Customer Service Advisers - Shrewsbury

This vacancy is now closed
£8.21 per hour - Temp to Perm - Office
Ref: 72 Date Posted: Tuesday 14 May 2019
LinkedIn ShareShare
More

Our client, a family run well established Shrewsbury based company, requires two Customer Service Advisers on a temporary to permanent basis.

The successful candidates will be required to work as a team liaising with customers via the telephone.

Key Responsibilities:

  • Receiving orders via the telephone
  • Processing orders onto the computer system
  • Entering Purchase orders onto the computer
  • Making outgoing telephone calls to confirm orders for next day delivery.
  • Cash handling
  • Query Resolution
  • Making outbound calls, building relationships with clients, advising of products / services etc.

Person Specification:

  • Excellent communication skills.
  • Excels at building rapport
  • Computer literate in Word, Excel, Outlook, PowerPoint, CRM or similar.
  • Organisational skills
  • Be able to work in a fast paced environment.
  • Attention to detail.
  • A willingness to learn new skills quickly.
  • Flexible attitude and attention to detail with a strong emphasis on team work.

In return our client is offering:

  • A very pleasant working environment (with parking)
  • An hourly range of £8.21
  • One role will be Monday to Friday 9.30am to 5.30pm with ½ lunch and the other will be Monday to Friday 11am to 7pm with ½ break.